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Gateway Residential & Community Support Services
If you are in crisis, please contact COAST at 1-866-550-5205

Resource Links

Gateway works closely with many community partners to provide affordable housing and support services to individuals suffering from mental illness in the Niagara Region. 

Crisis Outreach & Support Team (COAST)

COAST provides services to people in the Niagara Region who are in crisis and have a mental health concerns. The program is a partnership between Distress Centre Niagara, Canadian Mental Health Association Niagara, Niagara Health System, Niagara Regional Police Services.

Mental Health Professionals work as a team in partnership with police officers who are specially trained in mental health. Information is collected over the phone by a qualified health professional. If needed, the outreach mobile team will assess the person experiencing the mental health crisis in their community.

Ongoing telephone support and/or referrals to appropriate follow-up services may be recommended to prevent further crisis. COAST is not a rapid-response service. For life threatening emergencies - CALL 911.

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Oak Center

Oak Centre is a psychosocial rehabilitation program for people with serious and on-going mental health issues, and follows the clubhouse approach.

Oak Centre is committed to the belief that all people need to discover and reclaim the power to control their own destiny, share in all aspects of living in a naturally supportive community, and have the opportunity to participate with dignity in a regenerative environment that fosters hope.

Continuum of employment opportunities, including Transitional Employment (graduated step towards gainful employment), Group Employment, Supported Employment, and Independent Employment:

  • career planning
  • accessing education
  • training and employment resources in the community
  • supports on-the-job or in-training/academic programs 
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Consumer Survivor Initiative (CSI)

A consumer/survivor group that offers support, education, advocacy and resources for consumers of the mental health system.

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Canadian Mental Health Association (CMHA)

The Canadian Mental Health Association supports the resilience and recovery of people experiencing mental illness. 

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Community Addiction Services of Niagara (CASON)

Youth, adults and family members can access this program, designed to help individuals and their relatives/significant others with alcohol, drug and gambling problems obtain effective treatment.

Services include a comprehensive assessment, individualized treatment planning, referrals to appropriate resources, case management, outpatient counselling, pre-treatment groups, day treatment education and skills development group, and aftercare groups.

Individual, family, spousal and couples counselling, with support also available for relatives/significant others. Emphasis is placed on cognitive behavioural and solution-focused approaches to the development of healthy lifestyles. 

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Mental Health and Addiction Access Line

Access Line Niagara provides telephone support for adult residents of Niagara facing addiction and mental health concerns. 

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Center de Sante

Our Centre is a multi-service agency providing health and social services to French-speaking clients.

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Distress Center of Niagara

The Distress Centre of Niagara is a 24-hour, free, confidential telephone crisis intervention line available to anyone in need in the Niagara Region. 

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Niagara Health System

A multi-site hospital amalgamation comprised of six sites serving 434,000 residents across the Regional Municipality of Niagara. 

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Community Mental Health Services - Public Health

Niagara Community mental health links and resources. 

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With the help of Community Partners, The Raft has help thousands of youth throughout the Niagara Region, by providing support services, programs and resources.

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PortCares provides a number of services to members of our community in Port Colborne, Wainfleet and Welland.

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Contact Gateway

What Our Clients Say

  • "To me, Gateway is a place that helps me budget my money. The staff at Gateway aren't just your workers but also people that help you with your problems. They help steer you in the right direction in life without putting up barriers."
    - Anonymous Client

If you, or someone you know, could benefit from our housing services, please contact us.